Unable to Connect to Orbi Router Network. Why?

Netgear’s award-winning Orbi line offers some of the best mesh devices with some amazing features. But even the best of the devices are prone to technical troubles. Even the Orbi is not exempted. Users often face issues with their Obi devices. This post highlights the solutions for no internet access using Orbi router. You also may not be able to connect to the satellite’s WiFi if the Orbi satellite not connecting to the router due to the issue in discussion. Let us help you resolve this issue with some effective solutions.

Why Can’t You Connect to Orbi Router WiFi?

What could be the reason the WiFi from the router is inaccessible? If you want to know about the reasons then read this section. You can skip this and go to the solutions directly if you want. However, knowing about the causes is helpful to avoid similar issues in the future. Don’t you think so?

Here are the most common reasons:

  1. You are not in the router’s range
  2. Orbi router is not receiving its input signals properly
  3. The firmware is outdated
  4. Orbi router not booted up fully
  5. You are trying to connect using the wrong SSID

How to Fix the Orbi Router Internet Issue?

Before you try your hands on the solutions given below, you should try to connect to the Orbi router’s network on an alternative device. Maybe the device that you are currently using has some issues which is why you can’t connect to the WiFi on it.

Apart from that, we reconnect you bringing the device within the range of the router, and then try to connect to it.

If you still face the same issue then read the solutions and apply them:

1.    Connect the Orbi Router to Modem Correctly

The Orbi router may not be getting its input signals due to its poor connectivity with the modem. So you should see if the cable connecting the two devices is damaged or loose. Use an alternative cable to make the connection. The connection has to be firm.

In case the router is connected wirelessly to the modem, then reduce the distance separating them. Perhaps they can’t smoothly communicate and hence you are facing this issue.

2.    Inspect Power Socket

The Orbi router won’t boot up properly until it receives consistent electric power from its respective outlet. One reason why the power supply is non consistent is that the power socket is damaged.  The other reason can be that the power cable is loose. So make the required changes as per the problem that you see. Once the Orbi router is fully booted up, you can easily connect to its network on all the devices.

3.    Connect to the Right Network

Are you sure that you are connecting to the correct WIFI on your device? Maybe the network name that you are trying to connect to is not the router’s? So, verify the SSID of your Orbi router. This can be found on a label on the router. Connect to it now.

4.    Update Orbi Firmware

Outdated firmware is a possible reason why the internet connection is not working for you using the Orbi device. So, get the firmware on your Netgear Orbi device updated right away. We recommend you connect the Orbi router to the PC using an Ethernet cable and then log in to its web interface using orbilogin.com. After that, you can update the firmware on your Orbi.

In the End

After the firmware on your Orbi devices is upgraded you will no longer face the internet connectivity issue that you were struggling with earlier. Keep it a note that you should always shave your Orbi running on the latest firmware version to avoid issues like this and many more.

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