It would not be an overstatement to mention that most pharmaceutical companies and healthcare service providers are always patient and customer-driven. Therefore, there is always a rising demand from the patients seeking support regarding the services. Interestingly, the healthcare service providers are keeping pace with the growing demand and often look for assistance from the medical BPO companies. The healthcare industry is experiencing a transformational shift towards patient-centric care, driven in part by the growing demand for cost-effective, efficient, and high-quality healthcare services. To meet these evolving needs, healthcare providers…