I. Introduction A. What is ISO Certification? ISO certification is a globally recognized standard that ensures businesses meet specific quality, environmental, or safety requirements. By obtaining ISO certification in Sri Lanka, companies demonstrate their commitment to operational excellence and continuous improvement, making them more competitive and credible in the marketplace. B. Importance of ISO Certification for Businesses in Sri Lanka For Sri Lankan businesses, ISO certification enhances operational efficiency, builds trust with customers, and ensures consistent product and service quality. It also provides a competitive advantage, helps comply with international…