Hub 5 model of the Virgin Media connects with your modem with the help of Ethernet cable. To make a connection between both the devices, you have to connect the cable end to the router’s WAN port and insert the other end to the LAN port of the modem.
But, if you have complaint about Virgin media WiFi not working properly, then you can use this article to dispel the mentioned problem.
We will provide reasons why your Virgin media hub 5 is behaving like this, then you will learn how to fix it with the help of simple solution.
Virgin Media Hub 5 Not Working: Reasons
There can be many reasons why your Virgin Hub 5 model is not working properly. There is a list given under this section.
- If Virgin WiFi router is connect to a wall socket through damaged power cable, then will definitely face this mentioned problem.
- If the router is not correctly linked with the modem through the Ethernet cable, then similar problem will occur.
- Regular power cuts in your area can also be a reason why your Virgin media hub 5 not working.
- Blockage in WiFi signal path can also cause this Virgin media hub 5 technical error, which can be caused by electronic devices.
So these are the reasons why your WiFi router is not working, now have a look at easy to apply troubleshooting tips and solution in next section. Before starting to solve the problem you must check that router is configured or not by accessing the Virgin Media hub login interface.
Virgin Media Hub 5 Not Working: Solutions
We will provide four tips and solutions that will help you to solve the Virgin Media Hub 5 error that you are facing right now.
Don’t Use Damaged Cables
Use the Ethernet cable, power cord, and electric socket which should be in good condition. If you’ll found any cuts or damage in cables, then start replacement right away. If the wall socket is damage then fix it or change the socket location.
Select Port Correctly
Router to modem connection established with the help of Ethernet cable. User must choose right ports to connect both of the devices. You must connect WAN port of router and LAN port of the modem.
Unblock Network Interruptions
The WiFi signal blockage can cause by electronic devices like microwave ovens or cordless phones. If any electronic device is near to the router or modem, then you have to find another location for networking devices in your house. The location must be far from the microwave ovens or any other electronic device.
Reboot Virgin Media Hub
Restarting the WiFi router will refresh all the settings of the device system. You can dispel this mentioned issue by restarting the router. To reboot the device just follow the steps written below.
- Router power button given on the front of the device.
- Hit it button twice in 2 sec gap.
- First time press will turn off the device
- Second hit will restart the WiFi.
One more solution of this mentioned problem is resetting the Virgin Media Hub 5. Let’s see how you can do it.
Reset WiFi Router
You can easily reset the WiFi router with the help of below given steps.
- You have to use a pin to start the process.
- Find the RESET pinhole button at the side of the router.
- Long press the button with a pin for about 5-10 seconds.
- Then, wait for some time, and its memory will be wiped out.
After resetting the router you have to configure the Virgin router settings by access its interface through your computer.
Last Note Lines
Here in this article, you have seen possible reasons why your Virgin media hub 5 is not working. Then in between, we have shared easy to apply troubleshooting tips to dispel the above mentioned problem.
